Guest Data Protection & Privacy Policy

We are committed to safeguarding the personal data of our guests. This policy outlines how we use collect and protect your information whe you make a booking or payment with us.

What we collect: When you make a booking we collect only the data necessary to confirm and manage your stay: Full name; Contact Details; Guest party; Payment information (processed securely via third-party platforms); Booking history and preferences

Payment Security: All payments are processed through secure, PCI-compliant platforms (BACS). We do not store your banking details on our own systems. We ensure all payment data is encrypted during transmission and platforms are GDPR-compliant

How we use your data: your data is used solely to confirm and manage your booking; contact you during your stay; provide important information before, during or after your holiday; comply with legal obilgations (guest registration; tourist tax, tax reporting). Your data will only be stored as long as legally necessary

With your consent: we will send you updates, newsletters, or offers (with a clear unsubscribe option)